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Prepaidmall’s Cookie Policy

What is a Cookie?

A cookie is a small text file of letters and numbers that is stored by the browser on your computer when you visit certain websites. A cookie allows a website to distinguish your computer from other users’ computers.

Do Cookies hold my Personal Data?

Generally speaking, cookies do not contain Personal Data unless you have already given this information to the Website.

What Type of Cookies Do the Websites Use and For What Purposes?

Click here to view the first and third-party cookies which are used on www.prepaidmall.com, www.prepaidmall.com may add cookies to, or delete cookies from, this table to reflect the cookies being used on the websites at a point in time.
As detailed in the table, the websites use cookies that fall into the following categories:

Strictly Necessary Cookies

These allow you to remain logged in for the duration of your visit to the websites and enable you to take actions without having to log in again.

Functional Cookies

These allow the websites to remember certain details about the choices you make (e.g. the language with which you are browsing the websites) to provide you with a better experience of using the websites.

Analytical Cookies

These allow us to recognize and count the number of visitors to the websites. They also allow us to calculate how long you spend on the websites and to see how you arrived at the websites. They help Prepaidmall to improve the way the websites work.

What Type of Cookies Do the Mobile Applications Use?

www.prepaidmall.com mobile applications do not use cookies. The apps do retrieve an advertising number from your device which is stored securely in the app itself - this number is used to identify how a user initially found the app (e.g. through which advertising campaign) and for app analysis purposes via third party analytics services.

Can I block or delete Cookies?

Yes you can if that is what you choose to do. Note that this may make it less convenient for you to use our websites.

How to disable Cookies?

Click here for information on how to disable cookies from some of the more popular web browsers.

Third Parties

We will never disclose your Personal Data to any third party unless you have agreed to this or unless the third party is required to process the Personal Data in connection with the Top-up service you have requested.

Your credit or debit card details are processed by a world-leading provider of online payments processing which stores the card details if you request so that you do not need to enter them each time you visit the Website.

When you use the Prepaidmall Top-up service, we disclose the received mobile telephone number to the relevant mobile operator, in order to facilitate the sending of Top-up to that number.

What if www.prepaidmall.com is bought by another company?

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company. The third-party must only use your Personal Data for the purposes that you provided it to us in the first place. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Can anything go wrong with the information sent?

As you will know, the nature of the internet is such that we cannot guarantee the security of the information that you send to us. This isn’t unique to Prepaidmall though because no data that is sent over the internet can be guaranteed to be 100% secure. Any company that tells you otherwise is talking nonsense. We do however take every step reasonably possible to protect your Personal Data.

Direct Marketing

Will Prepaidmall use my Personal Data for direct marketing purposes?

Where you have consented, we may use your Personal Data to send you information by SMS or email relating to our products and services which may be of interest to you or similar products and services to those you have previously purchased from Prepaidmall.

Prepaidmall does not sell or share your Personal Data or CPNI data with subsidiary companies or third parties for marketing or profit purposes.

Can I opt-out/unsubscribe?

You will be provided with an opportunity to opt-out at the point of registration. You can also opt-out at any time, free of charge, by using the unsubscribe facility in the SMS or email that Prepaidmall sends to you or by sending an email to noc@prepaidmall.com

Other Questions

Where is my Personal Data held?

Your Personal Data is held on our secure servers which are hosted by a third-party service provider in Ireland.

Can I update, correct or erase my Personal Data?

Of course, you can. Please tell us about any changes or inaccuracies in your Personal Data and we will update, correct or erase your Personal Data as requested. There is no charge for this and we will comply with your request as soon as practicable and in any event within not more than 40 days of receipt of your request.
Please contact us at noc@prepaidmall.com or at Prepaidmall, 244 Fifth Avenue, Suite 1208 New York City, NY 10001

Can I access my Personal Data?

You may also request copies of your Personal Data held by us. We will provide you with a copy of the Personal Data held by us as soon as practicable and in any event within not more than 40 days of your request in writing. There may be a small charge for this and we may also request proof of identification to verify your access request.
Please contact us at noc@prepaidmall.com at 244 Fifth Avenue, Suite 1208 New York City, NY 10001.

Can www.prepaidmall.com change its Cookies and Privacy statement?

Any changes to Prepaidmall’s Privacy and Cookies Statement will be posted clearly on the Website. We do this because we always want our customers to know exactly what information we collect, how we use it, and under what circumstances if any, we disclose it. If we ever decide to use Personal Data in a manner that is different from what has previously been stated then we will notify you by email. You will have a choice as to whether or not we can use your information in this new manner.